Are you a passionate and driven individual looking to kick-start your career in the Customer Success area? Do you have a keen interest in the fleet management industry and want to contribute to delivering exceptional customer experiences? If you possess strong analytical and problem-solving skills, coupled with a natural aptitude for teamwork and innovation, we have an exciting opportunity for you to join our team as a Customer Success Representative Intern.
Here’s a little taste of your challenge:
As an intern in the CSR DACH Department, you will play a vital role in supporting the expansion and retention of Webfleet customers. Your main responsibilities will include:
Assisting in managing critical aspects of the customer lifecycle, including onboarding, and contract renewals; Supporting the team in monitoring marketing promotions, ensuring their successful execution, and meeting deadlines to maximize opportunities; Collaborating closely with the CSM Team, Sales Support, Customer Support and other departments; Providing valuable feedback to improve internal processes and procedures. Who are you?
To excel as a Customer Success Representative Intern, we seek individuals with the following qualifications:
Language Skills: Flue in German and professional business English; Strong communication, presentation, problem-solving, and conflict resolution skills; Business acumen and commercial understanding; Experience or a strong interest in sales or sales-related functions Located in the Netherlands, preferably close to our office in Amsterdam. You must be enrolled at a university throughout the duration of the internship. Let's not forget the good stuff!
Flexible work schedule with up to 3 days of remote working; An adventure in the cutting-edge SaaS solutions landscape; The opportunity to bring forward and experiment with ideas; The opportunity to work in a fast-moving, innovative, and international environment; On-the-job training; A 6-month Internship Agreement.