Job Description

• Help design, build and continuously improve the clients online platform.
  
• Research, suggest and implement new technology solutions following best practices/standards.
  
• Take responsibility for the resiliency and availability of different products.
  
• Be a productive member of the team.
  

Requirements

• Senior ServiceNow Engineer with strong expertise in Security Operations (SecOps), specializing in Security Incident Response (SIR).
  
• SIR workspace customization, playbook design, and automation, while also supporting broader SecOps modules such as Vulnerability Response, Threat Intelligence, and Configuration Compliance.
  
• Configure and enhance the SIR Workspace, including custom views, dashboards, and components
  
• Design and implement SIR playbooks with advanced logic, branching, automated/manual tasks, and integrations
  
• Develop and optimize incident classification, enrichment logic, and correlation rules
  
• Build remediation workflows and guided response actions using Playbook Designer and Flow Designer
  
• Ensure SIR processes align with security operations best practices and organizational standards
  
• Configure and support SecOps modules including Vulnerability Response (VR), Threat Intelligence (TI), and Configuration Compliance (CC)
  
• Integrate ServiceNow SecOps with third-party tools (SIEM, EDR, vulnerability scanners, threat feeds)
  
• Develop scripts, automation flows, and custom applications for SecOps use cases
  
• Provide ongoing support, troubleshooting, and performance optimization
  
• Conduct testing, debugging, and validation of configurations and integrations
  
• Support platform upgrades ensuring continuity and optimization of SecOps functionalities
  
• Strong hands-on experience with ServiceNow SIR (workspace customization, playbooks, data model, automation)
  
• Experience with VR, TI, and CC modules
  
• Proficiency in JavaScript, Glide APIs, HTML, CSS, and ServiceNow scripting (server-side and client-side)
  
• Experience with Flow Designer, Playbook Designer, Integration Hub, and ServiceNow Studio
  
• Hands-on experience integrating with security tools (SIEM, SOAR, EDR, scanners, APIs)
  
• Strong understanding of security operations and incident response lifecycle
  
• Knowledge of vulnerability management, threat analysis, and remediation processes
  
• Familiarity with compliance frameworks and continuous monitoring practices
  
• Experience with ServiceNow CI/CD, scoped app development, update sets, and deployment pipelines
  
• Solid understanding of ITIL processes and ITSM practices
  
  

BenefitsFixed Term Employment Contract
Work-Life Balance
Flexible Work Mode

What GeekSoft Consulting Offers

• International, collaborative consulting culture with clear career development paths.
  
• Comprehensive Dutch benefits package emphasizing well-being, mobility, and career growth.
  

Requirements
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